Our office will be closed on Monday, January 20, 2025 in observance of Martin L. King, Jr. Day. We will resume regular business hours on Tuesday, January 21, 2025. We apologize, but our toll-free numbers will not be able to take messages while our business is closed. You may leave a message on our website chat feature or email us at customercare@ftri.org, and a customer care representative will respond to you on January 21, 2025.

Due to severe weather that impacted our area, our business' phone system is only operational during our normal business hours, M - F from 8:30 AM to 4:30 PM. Attempting to contact us outside of our business hours will result in an automated message indicating our number is not available or invalid. Thank you for your patience while we continue to work to resolve this issue.

Get a Free Phone

FTRI Staff

Customer Care
1-888-554-1151
1-850-270-2641 (VP)
customercare@ftri.org

James Forstall
Executive Director
800-222-3448

Brett Bascom
Business Manager
888-292-1950 Ext. 225

Amelia Mauldin
EDP Manager
888-292-1950 Ext. 226

Juan Arias
Administrative Specialist /Â Accounts Receivable
888-292-1950 Ext. 224

Clare Tucker
DPC
888-292-1950 Ext. 223

MonicaÂ Lurry
DPC
888-292-1950 Ext. 222

Danielle Galloway
DPC
888-292-1950 Ext. 235

Elissa Moran
Outreach Manager
850-942-6112